Domestic Shipping

We are from Germany, by the way. You are too?

Great, because shipping costs

within Germany are just 4,90 €


International Shipping

We ship to the following countries:

Zone #1 shipping costs: 14,00 €

Zone #2 shipping costs: 29,00 €

 

ZONE #1

Austria

Belgium

Bulgaria

Croatia

Czech Repubic

Denmark (besides Färöer and Greenland)

 

 

Zone #2

Andorra

Iceland

Norway

Switzerland

Turkey

Finland (besides Äland Islands)

France

Greece (besides Athos)

Hungary

Ireland

Italy

Latvia

 

 

 

 

 

 

Lithuania

Luxembour g

Malta

Monaco

Netherlands

Poland

 

Portugal

Romania

Sweden

Slovakia

Slovenia

Spain (besides Kanarian Islands)

UK (besides Channel Islands)

 

 

 

 

 

 

You’re madly in love with a piece but you live outside the EU? Just send us an inquiry to customerlove@jannjune.com


Taxes and Customs

We do not cover costs for taxes, duties or customs. These are in the responsibility of the receiver and due upon receiving your package.


Return Policy

JAN ‘N JUNE happily accepts unworn, unwashed and unaltered items that have the original tags attached for a full refund.

Living in Germany you have two weeks for return from the day you received your items. The return shipping costs are on us.

Outside Germany you have three weeks for return from the day you received your items. The return shipping costs are payed by you.


How to process a return if you’re from Germany?

It’s very simple and free!

1. Write an E-Mail to customerlove@jannjune.com

2. Within 48 hours you receive further information via e-mail

3. Send the package back to beautiful Hamburg 

4. As soon as we receive the package, the money will be refunded. Please be aware that this process can take up to two weeks.

 


How to process an international return?

It’s very simple!

1. Write an E-Mail to customerlove@jannjune.com

and inform us about the return.

2. Send the unworn and unwashed clothes back to us.

3. As soon as we receive the package, the money will be refunded. Please be aware that this process can take up to two weeks.


 

Return Adress

JAN ‘N JUNE UG (haftungsbeschränkt)

Returns Department

Hochestieg 44

22391 Hamburg

Germany