Shipping & Returns

Domestic Shipping
We are from Germany, by the way. You are too?
Great, because shipping costs
within Germany are just 4,90 €

International Shipping
We ship to the following countries:
Zone #1 shipping costs EU: 14,00 €
Zone #2 shipping costs: 20,00 €
Zone #3 shipping costs: 28,00 €

ZONE #1

Austria
Belgium
Bulgaria
Croatia
Czech Repubic
Denmark (besides Färöer and Greenland)
Estonia
Finland (besides Äland Islands)
France (besides overseas territories)
Greece (besides Athos)
Hungary
Ireland
Italy (besides Livigno, Vatican City, San Marino)
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands (besides overseas territories)
Poland
Portugal (besides Azores and Madeira)
Romania
Slovakia
Slovenia
Spain (besides Canarian Islands, Ceuta, Melilla)
Sweden
United Kingdom

ZONE #2

Norway
Switzerland

ZONE #3
Australia
Canada
Iceland
Israel
USA

You’re madly in love with a piece but you live outside the mentioned countries? Just send us an inquiry to customerlove@jannjune.com

Taxes and Customs
We do not cover costs for taxes, duties or customs. These are in the responsibility of the receiver and due upon receiving your package.

Return Policy
JAN ‘N JUNE happily accepts unworn, unwashed and unaltered items that have the original tags attached for a full refund.
Living in Germany you have two weeks for return from the day you received your items. The return shipping costs are on us.
Outside Germany you have three weeks for return from the day you received your items. The return shipping costs are payed by you.

How to process a return if you’re from Germany?
It’s very simple and free!
1. Check out the return form we added to your package, fill in the requested information and use the QR code or the link to generate your return label.
2. Send the package back to beautiful Hamburg.
3. As soon as we receive the package, the money will be refunded. Please be aware that this process can take up to two weeks.

How to process an international return?
It’s very simple but will be covered by you.
1. Please check the return form we added to your package and fill in the requested information.
2. Send the unworn and unwashed clothes back to us- to be safe about the return, please use a shipping service with tracking number.
3. As soon as we receive the package, the money will be refunded. Please be aware that this process can take up to two weeks.

Return Address

BAJA Logistics Fulfillment
JAN ‘N JUNE GmbH
Kauerhofer Straße 2
92237 Sulzbach-Rosenberg
Germany

Send an E-Mail to customerlove@jannjune.com if you need assistance.