Shipping Methods

Domestic Shipping
We are from Germany, by the way. You are too?
Great, because shipping costs
within Germany are just 4,90 €

International Shipping
We ship to the following countries:
Zone #1 shipping costs: 14,00 €
Zone #2 shipping costs: 29,00 €

ZONE #1

Austria
Belgium
Bulgaria
Croatia
Czech Repubic
Denmark (besides Färöer and Greenland)

Zone #2

Andorra
Iceland
Norway
Switzerland
Turkey

Finland (besides Äland Islands)
France
Greece (besides Athos)
Hungary
Ireland
Italy
Latvia

Lithuania
Luxembour g
Malta
Monaco
Netherlands
Poland

Portugal
Romania
Sweden
Slovakia
Slovenia
Spain (besides Kanarian Islands)
UK (besides Channel Islands)

You’re madly in love with a piece but you live outside the EU? Just send us an inquiry to customerlove@jannjune.com

Taxes and Customs
We do not cover costs for taxes, duties or customs. These are in the responsibility of the receiver and due upon receiving your package.

Return Policy
JAN ‘N JUNE happily accepts unworn, unwashed and unaltered items that have the original tags attached for a full refund.
Living in Germany you have two weeks for return from the day you received your items. The return shipping costs are on us.
Outside Germany you have three weeks for return from the day you received your items. The return shipping costs are payed by you.

How to process a return if you’re from Germany?
It’s very simple and free!
1. Write an E-Mail to customerlove@jannjune.com
2. Within 48 hours you receive further information via e-mail
3. Send the package back to beautiful Hamburg
4. As soon as we receive the package, the money will be refunded. Please be aware that this process can take up to two weeks.

How to process an international return?
It’s very simple!
1. Write an E-Mail to customerlove@jannjune.com
and inform us about the return.
2. Send the unworn and unwashed clothes back to us.
3. As soon as we receive the package, the money will be refunded. Please be aware that this process can take up to two weeks.

Return Address
JAN ‘N JUNE GmbH
Returns Department
Am Sandtorkai 27
20457 Hamburg
Germany